YieldVaultTerms of Use

Last updated: 6 September 2026

Terms of Service

YieldVault - Commercial Inventory Yield Management Platform Effective Date: February 1, 2026 Last Updated: September 6, 2026

1. Agreement to Terms

By accessing or using the YieldVault inventory yield management platform ("Service"), operated by Quantrolix LLC ("Quantrolix," "we," "us," or "our"), a Colorado limited liability company, you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not access or use the Service.

These Terms apply to all visitors, users, and others who access or use the Service through the web application, the iOS app, or the macOS app. By using the Service, you also agree to our Privacy Policy, which is incorporated herein by reference.

2. Description of Service

YieldVault provides a commercial inventory yield management platform designed for restaurants, butcher shops, food service operations, and retail businesses. The Service includes:

Yield Tracking: Track raw-to-processed yields, trim percentages, and conversion ratios for meat, produce, and other products.
Waste Reduction Analysis: Log waste events, analyze patterns, identify reduction opportunities, and measure cost impact.
Cost Analysis: Monitor purchase costs, selling prices, and profit margins across products.
AI-Powered Insights: Choose optional OpenAI assistance to prioritize recorded kitchen checks and extract invoice or label fields for your review (Pro and Enterprise tiers). AI assistance alone does not change inventory.
Custom Reports: Generate detailed reports on yields, waste, costs, and profitability with export capabilities (CSV on Pro; CSV and JSON on Enterprise).
Dashboard Analytics: Visual dashboards displaying key metrics, trends, and performance indicators.

The Service is provided via:

Web Application: Accessible through modern web browsers
Mobile Application: Native iOS app
Desktop Application: Native macOS app

3. Account Registration and Responsibility

3.1 Account Creation

To use the Service, you must create an account by providing accurate, current, and complete information, including:

Full name
Email address (used for login and communications)
Business name and type
Phone number
Password (minimum 8 characters, must include uppercase, lowercase, and number)

You must be at least 18 years of age to create an account. By creating an account, you represent and warrant that you are 18 or older and have the legal capacity to enter into these Terms.

3.2 Business Use

YieldVault is designed for commercial business use by restaurants, butcher shops, food service operations, and retail businesses. You represent that:

You are creating an account for a legitimate business purpose.
You have authority to bind your business to these Terms.
All business information provided (business name, type, location) is accurate.
You will use the Service in compliance with all applicable food safety, health department, and business regulations.

3.3 Account Security

You are solely responsible for:

Maintaining confidentiality of your account credentials (email and password).
All activities that occur under your account, whether or not you authorized them, including actions by employees, contractors, or other users you grant access to.
Immediately notifying us at support@quantrolix.ai if you become aware of any unauthorized access to or use of your account.
Using strong passwords.

We recommend:

Using a password manager to generate and store strong, unique passwords
Not sharing account credentials via email, text, or unencrypted communication

3.4 Account Restrictions

Each business should maintain its own account. Accounts are single-user.
Accounts are non-transferable and may not be sold, assigned, or transferred to other businesses without prior written consent from Quantrolix.
We reserve the right to suspend or terminate accounts that we reasonably believe are being shared inappropriately, used fraudulently, or in violation of these Terms.

3.5 Account Termination by User

You may terminate your account at any time through:

The application's Settings > Security > Delete Account feature
Emailing support@quantrolix.ai with your request
Canceling a subscription ends its renewal; it does not itself delete your account. Use Delete Account separately when you intend to delete data.

4. Subscription Plans and Billing

4.1 Subscription Tiers

The Service is offered through multiple subscription tiers, each with varying features, usage limits, and pricing:

Plan	Price	Tracked Fields	Products	Features
Free	$0	10	50	Yield tracking, waste logging, cost analysis
Pro	$29/month	Unlimited	Unlimited	All Free features + CSV export, AI insights, priority email support
Enterprise	$199/month	Unlimited	Unlimited	All Pro features + JSON export

Plan details, features, and pricing are subject to change. Current information is available at quantrolix.ai/pricing and within the Service's Billing section.

4.2 Free Trial

Subscriptions purchased in the iOS or macOS app through Apple In-App Purchase do not include a free trial; billing begins immediately on purchase.

Web subscriptions include a 14-day free trial of the selected paid tier, started at checkout. The trial includes:

Access to all features of the selected tier
A payment method is collected at checkout; you are not charged during the trial

At the end of the trial period:

Your subscription converts to a paid subscription and your payment method is charged automatically, unless you cancel before the trial ends
If you cancel, your account reverts to the Free plan and its limits
You may export your data before or after the trial ends

Trial terms:

One trial per business (identified by email domain and business name)
Trials may not be extended except in cases of technical issues that prevented you from evaluating the Service
We reserve the right to deny trials to accounts we suspect of abuse (e.g., creating multiple accounts for the same business)

4.3 Billing and Renewal

Billing Cycle:

Paid subscriptions are billed in advance on a monthly or annual basis (annual plans receive a 25% discount).
Monthly subscriptions renew on the same day each month (e.g., subscribed on Feb 5 → renews on Mar 5).
Annual subscriptions renew on the anniversary of your initial subscription date.

Automatic Renewal:

Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date.
You will be charged the applicable subscription fee at renewal (at the current pricing, which may have changed since your initial subscription).
We will notify you at least 7 days before renewal via email with the upcoming charge amount and renewal date.

Payment Method:

Web application: Payments for subscriptions purchased through the web application are processed securely through Stripe, our payment processor. You must provide a valid credit card or debit card at checkout. If your payment fails, we will retry up to 3 times over 7 days; if payment remains unsuccessful, your account will be downgraded or suspended.
iOS app and macOS app: Payments for subscriptions purchased through the iOS app or the macOS app are processed exclusively through Apple's In-App Purchase system and billed to the payment method on file with your Apple ID. Quantrolix never receives, sees, or stores your payment card information for these purchases. Automatic renewal, payment retries, and price-change handling for these subscriptions are governed by Apple's own policies, not by this Section 4.3.

Invoices:

Web application: Invoices are automatically generated and emailed to your account email address, and are also available in the application under Billing > Invoice History.
iOS app and macOS app: Apple issues and manages your purchase receipts. View them through your Apple ID / App Store account on your device, not in the application's Billing section.

4.4 Plan Changes

Upgrading:

You may upgrade to a higher tier at any time.
When you upgrade mid-cycle, you will be charged a prorated amount for the remainder of your billing period.
Your new plan takes effect immediately upon upgrade.
Example: If you upgrade from Pro ($29/mo) to Enterprise ($199/mo) halfway through your billing period, you will be charged a prorated difference immediately, and your next renewal will be $199.

Downgrading:

You may downgrade to a lower tier at any time.
Downgrades take effect at the end of your current billing period (you keep your current tier's features until renewal).
If your current usage (tracked fields, products) exceeds the limits of the lower tier, you will be prompted to remove excess records before downgrading.
No prorated refunds are issued for downgrades.

Usage Overage:

If your usage exceeds the limits of your subscription tier (e.g., you exceed the Free plan's product limit), you will receive:
An in-app notification warning you of the overage
An email notification with instructions to upgrade or remove the excess usage
A 7-day grace period to resolve the overage
After the grace period, features may be restricted (e.g., unable to add new inventory records) until you upgrade or resolve the overage

4.5 Cancellation

How to Cancel:

Web application subscriptions: You may cancel at any time through:
Settings > Billing > Cancel Subscription in the application
Emailing support@quantrolix.ai with "Subscription Cancellation Request" in the subject line
iOS app and macOS app subscriptions (Apple In-App Purchase): Quantrolix cannot cancel an Apple In-App Purchase subscription on your behalf. Cancel it directly through your Apple ID: on iOS, Settings > [your name] > Subscriptions; on Mac, App Store > Account Settings > Subscriptions (see Apple's instructions at support.apple.com if these menus differ on your device).
Cancellations must be submitted before your renewal date to avoid being charged for the next billing period.

Upon Cancellation:

You retain access to all paid features until the end of your current billing period (you are not refunded for unused time).
Your account automatically downgrades to a limited free tier (read-only access, 30-day data retention) after your paid period expires, OR you may choose to delete your account entirely.
No prorated refunds are issued for partial billing periods (except as provided in Section 4.6).

Data Access After Cancellation:

Free tier: Read-only access to your data for 30 days, then data is archived (available on request for 90 days).
Account deletion: Export any records you need before confirming Delete Account. Confirmed in-app deletion begins immediately; there is no seven-day recovery window. Shared organization records and limited active Apple entitlement records are handled as described in the Privacy Policy. Account deletion does not cancel an Apple subscription.

4.6 Refunds

This Section 4.6 applies to subscriptions purchased through the web application and billed via Stripe. For subscriptions purchased through Apple In-App Purchase in the iOS app or the macOS app, only Apple can issue a refund. Request one at reportaproblem.apple.com or through your Apple ID account; Quantrolix has no ability to authorize or process a refund for an Apple In-App Purchase.

30-Day Money-Back Guarantee:

We offer a 30-day money-back guarantee for new subscribers on their first subscription (first payment only).
If you are not satisfied with the Service within 30 days of your initial subscription, contact support@quantrolix.ai with "Refund Request" in the subject line.
Refunds are processed within 10 business days to the original payment method.
Refunds are only available for the initial subscription payment, not for renewals.

Exceptional Circumstances:

Refund requests after the initial 30-day period are handled on a case-by-case basis and are granted only in exceptional circumstances, such as:
Prolonged service outage that prevented you from using the Service (> 48 hours)
Billing errors or double charges
Technical issues that made the Service unusable and could not be resolved by our support team
To request an exceptional refund, contact support@quantrolix.ai with detailed documentation of the issue.

No Refunds For:

Partial billing periods (if you cancel mid-cycle, you retain access until period end but receive no refund)
Change of mind after the 30-day money-back guarantee period
Account termination due to Terms of Service violations
Data loss due to user error or failure to maintain backups (if using customer-hosted database)

4.7 Price Changes

We reserve the right to modify subscription pricing at any time.
Current subscribers: Price changes will not affect your subscription until your renewal date. We will notify you at least 30 days in advance of any price change via email.
New subscribers: New pricing applies immediately.
If you do not accept a price increase, you may cancel your subscription before the renewal date to avoid the new pricing.

5. Acceptable Use

5.1 Permitted Uses

You may use the Service for lawful commercial purposes related to inventory yield management in accordance with your subscription plan and these Terms, including:

Tracking yields, waste, and costs for meat, produce, and other products
Analyzing profitability and identifying cost-saving opportunities
Generating reports for business management and decision-making
Training employees on yield tracking and waste reduction best practices
Complying with health department, food safety, and regulatory reporting requirements

5.2 Prohibited Uses

You agree NOT to:

Legal and Regulatory Violations:

Violate any applicable federal, state, local, or international law or regulation.
Use the Service to facilitate illegal activities, including food safety violations, tax evasion, or fraudulent reporting.
Violate health department, food safety, or sanitation regulations in your use of inventory and yield data.

Intellectual Property Violations:

Infringe on the intellectual property rights of Quantrolix or any third party.
Attempt to reverse engineer, decompile, disassemble, or derive the source code of the Software.
Copy, reproduce, or create derivative works based on the Service or Software.

System Abuse:

Use automated tools, bots, or scripts to excessively scrape, harvest, or burden our systems beyond your subscription tier's limits.
Attempt to circumvent usage limits, rate limits, or access controls through technical means.
Launch denial-of-service (DoS) attacks, distributed denial-of-service (DDoS) attacks, or other attacks against our infrastructure.
Attempt to gain unauthorized access to any portion of the Service, other user accounts, databases, or computer systems or networks connected to the Service.
Probe, scan, or test the vulnerability of the Service or any network connected to the Service without authorization.

Account Violations:

Share your account credentials with unauthorized individuals outside your organization.
Create multiple accounts for the same business to circumvent usage limits or trial restrictions.
Resell, sublicense, or redistribute data or access to the Service without prior written authorization from Quantrolix.

Content Violations:

Upload, transmit, or distribute any malicious code, viruses, worms, Trojans, or harmful content.
Use the Service to store or transmit content that is defamatory, obscene, harassing, threatening, or otherwise objectionable.
Interfere with or disrupt the integrity or performance of the Service or its underlying infrastructure.

Data Misuse:

Use the Service to collect, store, or process personal data of individuals (employees, customers) in violation of privacy laws (GDPR, CCPA, etc.).
Export or re-export data in violation of applicable export control laws.
Use data obtained through the Service for purposes unrelated to inventory yield management (e.g., selling customer lists, competitive intelligence for third parties).

Competitive Use:

Use the Service to develop, train, or improve a competing inventory management product or service.
Use data obtained through the Service to benchmark against or reverse-engineer Quantrolix's AI models, algorithms, or business processes.

Impersonation and Fraud:

Impersonate any person or entity, or falsely claim an affiliation with any person or entity.
Misrepresent your identity, business, or affiliation when using the Service.
Use the Service to harass, abuse, threaten, or harm other users or Quantrolix employees.

5.3 Monitoring and Enforcement

We reserve the right to monitor usage patterns, system logs, and account activity to detect violations of these Terms and to ensure system security and performance.
We may investigate suspected violations and cooperate with law enforcement agencies when required.
We do not routinely access or review your business data (inventory records, yield logs, cost data) except:
When required by law or legal process
With your explicit consent for technical support purposes
In aggregated, anonymized form for analytics and product improvement
To investigate suspected Terms violations or security incidents affecting your account or other users

5.4 Consequences of Violations

Violation of the acceptable use policy may result in:

Warning: First-time minor violations may result in a written warning and request to cease the violating activity.
Temporary suspension: Repeated or moderate violations may result in temporary suspension of your account (typically 7-30 days) while the matter is investigated.
Permanent termination: Serious violations (illegal activity, system attacks, fraud) may result in immediate permanent termination of your account without refund.
Legal action: We reserve the right to take appropriate legal action against anyone who violates these Terms, including reporting to law enforcement, pursuing civil remedies, and seeking damages.
Data preservation: If your account is terminated for Terms violations, we may preserve your data for legal compliance and evidence purposes, but you will not have access to it.

5.5 Reporting Violations

If you become aware of any violations of these Terms by other users or any security vulnerabilities in the Service, please report them immediately to:

Terms violations: support@quantrolix.ai
Security vulnerabilities: support@quantrolix.ai

6. Service Availability and Support

6.1 Uptime and Availability

We strive to maintain high availability of the Service. However, the Service is provided on an "as available" basis, and we do not guarantee any specific uptime percentage or service level.

Target Availability:

All plans: No SLA guarantee (best effort)

Planned Maintenance:

We may perform scheduled maintenance that temporarily affects availability (typically 1-4 hours).
Scheduled maintenance is performed during low-usage periods (typically Saturday 2:00 AM - 6:00 AM US Mountain Time).
We will provide at least 48 hours advance notice of scheduled maintenance via:
Email to account administrators
In-app banner notification

Emergency Maintenance:

Emergency maintenance (security patches, critical bug fixes) may be performed without advance notice.
We will make reasonable efforts to minimize disruption and notify users as soon as possible.

6.2 Service Level Agreement (SLA) - Enterprise Plans

Enterprise plans include a Service Level Agreement with the following terms:

Uptime Guarantee: 99.5% monthly uptime (excluding scheduled maintenance)

Downtime Definition: Service is unavailable if:

The web application returns HTTP 5xx errors for more than 5 consecutive minutes
The API returns HTTP 5xx errors for more than 5 consecutive minutes
Mobile applications cannot connect to the Service for more than 5 consecutive minutes

Exclusions: Downtime does not include:

Scheduled maintenance (with 48-hour notice)
Issues caused by your internet connection, device, or browser
Issues caused by third-party services (Stripe, certificate authorities)
Issues caused by customer-hosted database configuration or availability
Force majeure events (see Section 6.6)

Service Credits:

99.0% - 99.49% uptime: 10% credit on next month's subscription
98.0% - 98.99% uptime: 25% credit on next month's subscription
Below 98.0% uptime: 50% credit on next month's subscription

To claim service credits, contact support@quantrolix.ai within 30 days of the downtime event with details. Credits are applied to your next invoice and do not accumulate beyond one billing cycle.

6.3 Support

Support Channels:

Email: support@quantrolix.ai (all plans; priority handling on paid plans)

Response Times:

Free Plan: best-effort email support
Pro and Enterprise Plans: priority email support

Business Hours: Monday - Friday, 9:00 AM - 5:00 PM US Mountain Time (excluding US federal holidays)

6.4 Maintenance and Downtime

Scheduled Maintenance Windows:

Regular maintenance: Every other Saturday, 2:00 AM - 6:00 AM MT (48-hour notice)
Security patches: As needed (typically Wednesday evenings, 24-hour notice)
Major updates: Quarterly (72-hour notice, may include extended downtime)

Notification Channels:

Email to account administrators
In-app banner (visible 48 hours before maintenance)
Twitter: @QuantrolixSupport (for real-time updates during incidents)

6.5 Data Backup and Disaster Recovery

Quantrolix-Hosted Databases:

Daily backups: Retained for 30 days (all plans)
Weekly backups: Retained for 90 days
Monthly backups: Retained for 1 year (Enterprise only)
Backup testing: Quarterly restoration tests to verify backup integrity

Disaster Recovery:

Recovery Time Objective (RTO): 24 hours (time to restore service)
Recovery Point Objective (RPO): 24 hours (maximum data loss in disaster scenario)
Geographic redundancy: Backups stored in separate US regions

Customer-Hosted Databases (Enterprise):

You are responsible for implementing your own backup and disaster recovery procedures.
We provide best practices documentation and technical guidance.
We recommend: daily backups, off-site storage, tested recovery procedures.

6.6 Force Majeure

We are not liable for any failure or delay in the performance of the Service caused by circumstances beyond our reasonable control, including but not limited to:

Natural disasters (earthquakes, floods, hurricanes, wildfires)
Acts of government (regulations, embargoes, military action)
Power outages or utility failures
Internet disruptions or telecommunications failures
Third-party service failures (cloud providers, payment processors, certificate authorities)
Cyber attacks, terrorism, or civil unrest
Pandemics or public health emergencies
Labor disputes or strikes

In the event of force majeure, we will:

Make reasonable efforts to resume service as quickly as possible
Provide updates via email and status page
Extend subscription periods by the duration of the outage (for paid subscribers)

7. Content Ownership and Intellectual Property

7.1 Your Content and Data

You retain full ownership of all data, content, and materials that you submit, upload, or transmit through the Service, including but not limited to:

Inventory records (product names, SKUs, categories, suppliers)
Yield measurements (raw weights, processed weights, trim percentages)
Waste logs (waste type, quantity, reason, timestamp)
Cost data (purchase costs, selling prices, profit margins)
Business address information
Custom reports, notes, and annotations
User-generated content (comments, feedback, support tickets)

(Collectively, "Your Content")

License Grant to Quantrolix: By using the Service, you grant Quantrolix a limited, non-exclusive, royalty-free, worldwide license to process, store, transmit, and display Your Content solely for the purpose of providing the Service to you. This license includes the right to:

Store Your Content on our servers or your customer-hosted database
Process Your Content to generate reports, analytics, and AI-powered insights
Transmit Your Content between our servers, your devices, and your customer-hosted database
Display Your Content in the web application, mobile applications, and desktop applications
Back up Your Content for disaster recovery purposes

This license terminates when you delete Your Content or terminate your account, except for:

Backup copies (retained for 90 days as described in our Privacy Policy)
Anonymized, aggregated data (retained indefinitely for analytics, with all identifying information removed)
Data required for legal compliance (retained as required by law)

Responsibility for Your Content: You are solely responsible for:

The accuracy, completeness, and legality of Your Content
Ensuring Your Content does not violate any laws, regulations, or third-party rights
Obtaining all necessary permissions and licenses for Your Content (e.g., supplier data, employee data)
Complying with data protection laws (GDPR, CCPA) in your collection and use of personal data through the Service

Quantrolix is not responsible for the accuracy of yield calculations, waste analysis, or cost analysis if Your Content is inaccurate or incomplete.

7.2 Quantrolix Content and Intellectual Property

Ownership: All content provided by Quantrolix through the Service is the property of Quantrolix LLC and is protected by copyright, trademark, patent, and other intellectual property laws. This includes but is not limited to:

Software: Source code, object code, algorithms, APIs, SDKs
User interface: Design, layout, graphics, icons, logos
AI models: Yield prediction models, waste analysis algorithms, recommendation engines
Documentation: User guides, API documentation, help articles, tutorials
Trademarks: "Quantrolix," "YieldVault," logos, slogans, product names
Aggregated data: Anonymized, aggregated analytics derived from all users (e.g., "average yield for ribeye steaks across all users")

Restrictions: You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any Quantrolix content, except as expressly permitted by these Terms or your subscription plan, such as:

Permitted: Exporting your own data in CSV/JSON format for business use
Permitted: Printing reports generated by the Service for business use
Permitted: Taking screenshots of the Service for training or internal documentation
Not permitted: Scraping aggregated industry benchmarks or AI-generated insights to build a competing product
Not permitted: Reverse engineering the Service's algorithms or AI models
Not permitted: Using the "YieldVault" name or logo without permission

7.3 Trademarks

"Quantrolix," "YieldVault," the YieldVault logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Quantrolix LLC. You may not use such marks without the prior written permission of Quantrolix, except for:

Factual references in business communications (e.g., "We use YieldVault for inventory management")
Links to quantrolix.ai or the Service from your website (with proper attribution)

Unauthorized use of our trademarks may constitute trademark infringement and unfair competition in violation of federal and state laws.

7.4 Third-Party Content and Services

The Service may contain links to or integrations with third-party websites, services, or applications (e.g., Apple for native subscriptions, Stripe for web payments, and OpenAI for optional AI assistance). We do not control and are not responsible for:

The content, privacy policies, or practices of any third-party services
The accuracy, reliability, or availability of third-party services
Any fees charged by third-party services (e.g., Ollama usage fees)

Your use of third-party services is at your own risk and subject to the terms and conditions of those third parties. We recommend reviewing the privacy policies and terms of service of any third-party services you use in connection with YieldVault.

Third-Party Data Sources: The Service may integrate with third-party data sources for product information or industry benchmarks. Such data is provided "as is" without warranties of accuracy or completeness. You are responsible for verifying any third-party data before using it for business decisions.

7.5 Aggregated Data and Analytics

We may use anonymized, aggregated data derived from all users' use of the Service for analytics, reporting, and product improvement purposes. For example:

"Average yield percentage for ribeye steaks across all YieldVault users is 72%"
"Restaurants that track waste daily reduce waste by 15% on average"
"Peak usage hours for the Service are 8:00 AM - 10:00 AM"

Such aggregated data:

Does not identify you or your business personally
Does not include your specific inventory records, costs, or proprietary business information
May be used in marketing materials, industry reports, or product improvements
May be shared with the public or third parties

You may opt out of having your data included in aggregated analytics by contacting privacy@quantrolix.ai, though this may limit certain features (e.g., industry benchmark comparisons).

7.6 Feedback and Suggestions

If you provide Quantrolix with any feedback, suggestions, or ideas regarding the Service ("Feedback"), such as feature requests, bug reports, or usability improvements, you hereby assign to Quantrolix all rights in such Feedback and agree that Quantrolix shall have the right to use and fully exploit such Feedback in any manner it deems appropriate, without obligation, attribution, or compensation to you.

This includes the right to:

Implement your suggestions in the Service
Use your feedback in marketing materials (anonymously or with attribution, at our discretion)
Share your feedback with other users as testimonials (with your permission)

If you do not wish to assign rights to your feedback, do not submit feedback to us.

8. Data Security and Compliance

8.1 Data Security

Quantrolix implements industry-standard security measures to protect your data as described in our Privacy Policy (Section 12). However, you acknowledge that:

No method of transmission over the Internet or method of electronic storage is 100% secure.
You are responsible for maintaining the security of your account credentials and devices.
You should implement appropriate business-level security measures (employee training, access controls, device management).

8.2 Compliance with Laws

You are responsible for ensuring that your use of the Service complies with all applicable laws and regulations, including but not limited to:

Food safety laws: USDA, FDA, state and local health department regulations
Data protection laws: GDPR (EU), CCPA (California), and other privacy regulations
Employment laws: If using employee data in the Service
Tax laws: Maintaining accurate records for tax reporting purposes
Export control laws: If using the Service with international operations

Quantrolix provides the Service as a tool but does not provide legal, regulatory, or compliance advice. You should consult with your own legal and compliance advisors.

8.3 GDPR and Data Processing

If you are subject to GDPR (e.g., you process data of EU residents), you acknowledge that:

You are the data controller for any personal data you process through the Service (e.g., employee names, customer information).
Quantrolix is a data processor acting on your instructions.
A Data Processing Agreement (DPA) is available upon request for paid-plan customers by contacting support@quantrolix.ai.
You are responsible for obtaining necessary consents and providing privacy notices to individuals whose data you process.

8.4 Health and Safety Compliance

YieldVault is a business management tool and does not replace compliance with health department, food safety, or sanitation regulations. You are solely responsible for:

Following USDA, FDA, and local health department guidelines for food handling, storage, and processing
Maintaining proper food safety certifications and training for employees
Implementing HACCP, HARPC, or other required food safety programs
Conducting health inspections and maintaining proper permits
Reporting foodborne illness outbreaks or contamination events to authorities

The Service's yield and waste data should be used as a business management tool, not as a replacement for regulatory compliance programs.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, QUANTROLIX SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

9.1 Service Availability

QUANTROLIX DOES NOT WARRANT THAT:

The Service will meet your specific business requirements or expectations.
The Service will be uninterrupted, timely, secure, or error-free.
The Service will be available 100% of the time (even Enterprise plans have 99.5% uptime, not 100%).
Any errors or bugs in the Service will be corrected within a specific timeframe.
The Service will be compatible with all devices, operating systems, browsers, or third-party software.

9.2 Data Accuracy

QUANTROLIX DOES NOT WARRANT THAT:

Yield calculations, waste analysis, cost analysis, or AI-generated recommendations will be accurate, reliable, or complete.
Data processed by the Service will be free from errors or omissions.
AI-powered insights will result in specific business outcomes (e.g., reduced waste, increased profitability).
Third-party data sources (product information, industry benchmarks) will be accurate or up-to-date.

You acknowledge that:

The Service relies on data you input, and "garbage in, garbage out" applies.
You are responsible for verifying all data, calculations, and recommendations before making business decisions.
AI-powered insights are based on statistical models and historical data, not guarantees of future performance.
You should independently verify yield calculations and cost analysis against your own records.

9.3 Business Outcomes

QUANTROLIX DOES NOT WARRANT THAT:

Use of the Service will result in specific business outcomes (e.g., cost savings, waste reduction, increased profitability).
Following AI-powered recommendations will improve your business performance.
The Service will help you achieve compliance with food safety or health department regulations.
The Service will prevent food spoilage, waste, or inventory loss.

Business outcomes depend on many factors outside the Service's control, including your business practices, market conditions, employee training, and operational execution.

9.4 Third-Party Services

QUANTROLIX DOES NOT WARRANT OR ENDORSE ANY THIRD-PARTY SERVICES integrated with or linked from the Service, including Stripe (payment processing), Ollama (AI), or any other third-party services. Your use of third-party services is at your own risk.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL QUANTROLIX, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, RESULTING FROM YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICE.

10.1 Excluded Damages

THIS INCLUDES BUT IS NOT LIMITED TO LIABILITY FOR:

Financial Losses:

Loss of profits, revenue, or business opportunities
Loss of savings or expected cost reductions
Loss of customers or contracts
Loss of business reputation or goodwill

Operational Losses:

Business interruption or operational downtime
Food spoilage, waste, or inventory loss
Loss of employee productivity
Cost of procurement of substitute services

Data Losses:

Loss of data, data corruption, or inability to recover data
Inaccurate yield calculations or cost analysis leading to poor business decisions
Loss of historical records or reports

Regulatory and Legal Consequences:

Regulatory fines, penalties, or sanctions
Health department violations or license suspensions
Lawsuits or legal claims related to food safety or business operations
Tax penalties due to inaccurate record-keeping

Technology Issues:

Failure of mobile applications, desktop applications, or API integrations
Incompatibility with devices, operating systems, or browsers
Security breaches affecting your account or data

WHETHER ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, THE USE OR INABILITY TO USE THE SERVICE, RELIANCE ON AI-GENERATED RECOMMENDATIONS, INACCURATE DATA OR CALCULATIONS, SERVICE OUTAGES, OR ANY OTHER CLAIM RELATED TO THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE, OR OTHERWISE), EVEN IF QUANTROLIX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10.2 Cap on Liability

QUANTROLIX'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF:

(A) THE TOTAL AMOUNTS YOU PAID TO QUANTROLIX IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR
(B) ONE HUNDRED DOLLARS ($100.00 USD)

Example: If you are on the Pro plan ($29/month) and have been subscribed for 6 months ($174 total paid), and a service outage causes business losses, Quantrolix's maximum liability would be $174, regardless of your actual damages.

10.3 Essential Basis of Bargain

You acknowledge and agree that:

The limitations of liability set forth in this Section 10 are fundamental elements of the basis of the bargain between you and Quantrolix.
Quantrolix would not provide the Service at the current pricing without such limitations.
The pricing reflects the allocation of risk between you and Quantrolix.
If you require higher liability limits, you must contact sales@quantrolix.ai to negotiate a custom enterprise agreement with higher pricing.

10.4 Jurisdictions Prohibiting Liability Limitations

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law. If you are in such a jurisdiction, the limitations in this Section 10 may not fully apply to you, but we will assert them to the maximum extent permitted.

11. Indemnification

11.1 Your Indemnification Obligations

You agree to indemnify, defend, and hold harmless Quantrolix LLC, its officers, directors, employees, agents, affiliates, contractors, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees and court costs) arising out of or in any way connected with:

Your Use of the Service:

Your access to or use of the Service, including actions by your employees, contractors, or agents using your account
Your breach of these Terms or the Privacy Policy
Your violation of any applicable laws, regulations, or third-party rights

Your Content and Data:

Any content you submit, upload, or transmit through the Service
Claims that Your Content infringes or violates any third-party intellectual property, privacy, or other rights
Inaccurate, incomplete, or misleading data you provide that results in incorrect yield calculations, waste analysis, or cost analysis

Your Business Operations:

Business decisions you make based on data, reports, or AI-powered insights from the Service
Food safety violations, health department violations, or regulatory non-compliance related to your use of the Service
Employee claims related to data you store in the Service (e.g., privacy violations, wrongful termination)
Customer claims related to your use of the Service (e.g., data breaches, privacy violations)

Third-Party Claims:

Claims by your suppliers, customers, employees, or other third parties related to your use of the Service
Claims by regulatory agencies (health departments, USDA, FDA) related to your business operations

11.2 Indemnification Process

If Quantrolix seeks indemnification from you:

Notice: Quantrolix will provide you with prompt written notice of any claim subject to indemnification.
Control: You will have the right to control the defense and settlement of the claim, provided that:

You may not settle any claim without Quantrolix's prior written consent if the settlement imposes obligations on Quantrolix or does not include a full release of Quantrolix.
Quantrolix may participate in the defense at its own expense.

Cooperation: You agree to cooperate with Quantrolix in the defense of any claim.
Payment: You agree to pay all damages, costs, and expenses (including attorneys' fees) awarded against Quantrolix or agreed to in settlement.

11.3 Quantrolix Indemnification (Enterprise Plans Only)

For Enterprise plan customers only, Quantrolix agrees to indemnify you against third-party claims that the Service infringes any United States patent, copyright, or trademark, provided that:

You provide Quantrolix with prompt written notice of the claim.
You give Quantrolix sole control of the defense and settlement.
You cooperate with Quantrolix in the defense.

Quantrolix's indemnification obligations do not apply to claims arising from:

Your modification of the Service
Your use of the Service in combination with third-party products or services
Your use of the Service in violation of these Terms
Your Content or data

If the Service is found to infringe, Quantrolix may, at its option:

Obtain a license for you to continue using the Service
Modify the Service to make it non-infringing
Replace the infringing component with a non-infringing alternative
Terminate your subscription and refund prorated fees for the remainder of your subscription term

This Section 11.3 states Quantrolix's entire liability and your exclusive remedy for intellectual property infringement claims.

12. Modification of Terms

12.1 Right to Modify

Quantrolix reserves the right to modify, update, or revise these Terms at any time. We may make changes for various reasons, including:

To reflect changes in applicable laws or regulations
To implement new features or change existing features
To address security or technical issues
To clarify ambiguous provisions
To reflect changes in our business practices or pricing

12.2 Notification of Changes

When we make material changes to these Terms, we will provide notice by:

Updating the "Last Updated" date at the top of these Terms.
Posting a prominent notice within the Service (banner notification) for at least 30 days.
Sending an email notification to the address associated with your account at least 30 days before the changes take effect.

Material changes include:

Changes to subscription pricing or billing terms
Changes to data ownership, privacy, or security practices
Changes to limitations of liability or indemnification provisions
Changes to dispute resolution or governing law provisions
Addition of new prohibited uses or restrictions

12.3 Acceptance of Changes

Your continued use of the Service after the effective date of any modifications constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must:

Stop using the Service before the effective date of the changes.
Cancel your subscription (you will retain access until the end of your current billing period).
Delete your account and export your data (you have 7 days after termination to export data).

12.4 Non-Material Changes

Non-material changes (such as clarifications, formatting, corrections, or contact information updates) may be made without advance notice, but the "Last Updated" date will always reflect the most recent revision. Non-material changes do not affect your rights or obligations in a significant way.

13. Termination

13.1 Termination by You

You may terminate these Terms and close your account at any time through:

Application settings: Settings > Security > Delete Account
Email request: support@quantrolix.ai with "Account Termination Request" in the subject line

Upon termination by you:

Your subscription is canceled (you will not be charged for future billing periods).
You retain access to the Service until the end of your current billing period (no prorated refund, except for first 30 days as described in Section 4.6).
After your billing period expires, your account is disabled and data is retained according to our Privacy Policy (30 days for deletion, 90 days for backups).
You have 7 days after account termination to export your data before deletion begins.
If your subscription was purchased through Apple In-App Purchase, deleting your YieldVault account does not cancel the Apple subscription. Your Apple ID will continue to be billed by Apple, on its normal renewal schedule, until you cancel it directly through your Apple ID subscription settings — even after your YieldVault account and data have been deleted.

13.2 Termination by Quantrolix

We may suspend or terminate your account and access to the Service immediately, without prior notice or liability, for any reason, including if:

Terms Violations:

You breach any provision of these Terms or the Privacy Policy.
You engage in prohibited uses as described in Section 5.2.
You violate applicable laws or regulations in your use of the Service.

Payment Issues:

Your subscription payment fails and is not remedied within the applicable grace period (typically 7 days after 3 retry attempts).
You initiate a chargeback or payment dispute without first contacting our support team.

Fraudulent or Abusive Activity:

You engage in fraudulent activity (e.g., using stolen credit cards, creating fake accounts).
You abuse the Service or our support team (e.g., harassment, threats, excessive support requests).
You attempt to circumvent usage limits or access controls.

Security Risks:

Your account is compromised and poses a security risk to other users or our infrastructure.
You fail to remediate a security issue after notification (e.g., weak password after breach).

Legal Requirements:

Continued provision of the Service to you is prohibited by law.
We receive a court order or subpoena requiring account termination.
We are required to comply with regulatory requirements (e.g., export control laws, sanctions).

Business Reasons:

We discontinue the Service entirely (we will provide at least 90 days' notice and prorated refunds).
We are acquired and the acquiring company discontinues the Service.

13.3 Effects of Termination

Upon termination of these Terms by either party:

Immediate Effects:

Your right to access and use the Service immediately ceases.
You must stop using all web applications, mobile applications, desktop applications, and API integrations.
You must uninstall all mobile and desktop applications.
All API keys and access tokens are immediately revoked.

Data Handling:

Termination by you or payment issues: Data is retained for 30 days (read-only access if you reactivate), then deleted according to our Privacy Policy.
Termination for Terms violations: Data may be retained for legal compliance and evidence purposes, but you will not have access to it. You may request a data export (subject to our approval) by contacting support@quantrolix.ai.
Termination for fraud or abuse: Data is immediately frozen and may be provided to law enforcement. No data export is available.

Financial Effects:

Termination by you: No prorated refunds (except for first 30 days as described in Section 4.6). You retain access until end of billing period.
Termination by Quantrolix for Terms violations: No refunds issued. Access is immediately terminated.
Termination by Quantrolix for payment issues: No refunds issued. You may reactivate by paying outstanding balance within 30 days.
Termination by Quantrolix for business reasons (service discontinuation): Prorated refunds issued for unused subscription time.

13.4 Survival

Upon termination of these Terms, the following provisions shall survive and remain in effect:

Section 4 (Subscription and Billing) - for unpaid fees
Section 7 (Content Ownership and Intellectual Property) - for intellectual property rights
Section 9 (Disclaimer of Warranties)
Section 10 (Limitation of Liability)
Section 11 (Indemnification)
Section 14 (Governing Law and Dispute Resolution)
Section 15.1 (Entire Agreement)
Section 15.2 (Severability)

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, United States of America, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

14.2 Jurisdiction and Venue

Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in the State of Colorado, and you hereby consent to the personal jurisdiction and venue of such courts. You waive any objection to venue in Colorado and any claim that Colorado is an inconvenient forum.

14.3 Informal Dispute Resolution

Before initiating any formal legal action, arbitration, or court proceeding, the parties agree to attempt to resolve disputes through good-faith negotiation for a period of thirty (30) days. To initiate informal dispute resolution:

Send a detailed written description of the dispute to:

You to Quantrolix: support@quantrolix.ai with subject line "Dispute Notice - [Your Name/Business]"
Quantrolix to you: Email to your account email address with subject line "Dispute Notice"

The notice must include:

The names and contact information of the parties
A description of the dispute
A description of the harm or damages claimed
A proposed resolution

The parties will schedule a video conference or phone call within 14 days to discuss resolution.

If the dispute is not resolved within 30 days, either party may proceed to arbitration (Section 14.4) or litigation (Section 14.5).

14.4 Binding Arbitration (for disputes exceeding $10,000)

For disputes exceeding $10,000, either party may elect binding arbitration as an alternative to litigation. If either party elects arbitration:

Arbitration Rules:

Arbitration shall be conducted under the Commercial Arbitration Rules of the American Arbitration Association (AAA).
Arbitration shall be conducted by a single arbitrator selected in accordance with AAA rules.
Arbitration shall take place in Colorado (or virtually by mutual agreement).
The arbitrator's decision shall be final and binding on both parties and may be entered as a judgment in any court of competent jurisdiction.

Costs:

Each party shall bear its own attorneys' fees and costs, unless the arbitrator awards fees to the prevailing party.
Arbitration fees (filing fees, arbitrator fees) shall be split equally between the parties, unless the arbitrator awards fees to the prevailing party.

Limitations:

Arbitration is for individual disputes only. Class arbitration is not permitted.
The arbitrator may not consolidate multiple parties' claims or preside over a class action.
The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's claim.

14.5 Small Claims Court

Notwithstanding the arbitration provision in Section 14.4, either party may bring an individual action in small claims court for disputes within the court's jurisdiction (typically up to $7,500 in Colorado). Small claims actions are not subject to the informal dispute resolution requirement in Section 14.3.

14.6 Injunctive Relief

Notwithstanding the arbitration provision in Section 14.4, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm, such as:

Intellectual property infringement (trademark, copyright, patent)
Breach of confidentiality or data security
Unauthorized access to systems or data
Violations of acceptable use policy posing security risks

14.7 Class Action Waiver

YOU AND QUANTROLIX AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

This means:

You may not bring a class action lawsuit against Quantrolix.
You may not participate in a class action lawsuit against Quantrolix as a class member.
You may not bring a representative action on behalf of others.
Claims may not be consolidated or joined with claims of other users without the written consent of all parties.

If a court finds this class action waiver unenforceable, the arbitration provision in Section 14.4 shall be deemed unenforceable, and the dispute shall be resolved in court under Section 14.2.

14.8 Limitation on Time to File Claims

You agree that any claim or cause of action arising out of or related to these Terms or the Service must be filed within one (1) year after the claim or cause of action arose. Otherwise, such claim or cause of action is permanently barred.

Example: If you discover a billing error on January 1, 2026, you must file a claim by December 31, 2026, or your claim is barred.

15. Miscellaneous

15.1 Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Quantrolix regarding the Service and supersede all prior agreements, understandings, negotiations, and discussions, whether written or oral.

If there is a conflict between these Terms and the Privacy Policy, the order of precedence is:

15.2 Severability

If any provision of these Terms is held to be unenforceable, invalid, or illegal by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable (or removed if modification is not possible), and the remaining provisions shall continue in full force and effect.

The parties agree that any invalid provision should be interpreted in a manner consistent with applicable law to reflect the parties' original intent as closely as possible.

15.3 Waiver

The failure of Quantrolix to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms must be in writing and signed by an authorized representative of Quantrolix.

No single or partial exercise of any right or remedy shall preclude further exercise of that right or remedy or the exercise of any other right or remedy.

15.4 Assignment

By You: You may not assign or transfer these Terms or any rights hereunder without the prior written consent of Quantrolix. Any attempted assignment without consent is void.

Permitted assignments (with notice to Quantrolix):

Assignment to a successor entity in connection with a merger, acquisition, or sale of substantially all assets of your business
Assignment to an affiliate or subsidiary under common control

By Quantrolix: Quantrolix may assign these Terms without restriction, including in connection with a merger, acquisition, sale of assets, or corporate reorganization. We will notify you of any assignment that materially affects your rights.

15.5 Force Majeure

Neither party shall be liable for any failure or delay in performance under these Terms (other than payment obligations) due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, labor disputes, power outages, internet disruptions, pandemics, or government actions (collectively, "Force Majeure Events").

If a Force Majeure Event continues for more than 60 days, either party may terminate these Terms upon written notice, and Quantrolix will provide a prorated refund for unused subscription time.

15.6 Relationship of the Parties

The parties are independent contractors. These Terms do not create a partnership, joint venture, agency, employment, or franchise relationship. Neither party has the authority to bind the other or to incur obligations on the other's behalf.

15.7 Third-Party Beneficiaries

These Terms are for the sole benefit of the parties and their successors and permitted assigns. No third party (including employees, contractors, customers, or suppliers) has any right to enforce these Terms.

15.8 Notices

Notices to You: We may provide notices to you through:

Email to the address associated with your account
In-app notifications or banners within the Service
Postal mail to the address on file for your account (for legal notices)

You are responsible for keeping your email address and mailing address up to date in your account settings.

Notices to Quantrolix: You may provide notices to us at:

Email: support@quantrolix.ai
Postal mail: Quantrolix LLC, Attn: Legal Department, Colorado, USA

(street address available on request via support@quantrolix.ai)

Notices are deemed received:

Email: 1 business day after sending (if no bounce-back)
Postal mail: 5 business days after mailing (US), 10 business days (international)

15.9 Headings and Interpretation

The section and subsection headings in these Terms are for convenience only and have no legal or contractual effect. In interpreting these Terms:

"Including" means "including but not limited to"
Singular includes plural and vice versa
"May" means has the option to, "shall" and "will" mean must
"Business days" exclude weekends and US federal holidays
"Days" means calendar days unless otherwise specified

15.10 Export Control

You agree to comply with all applicable export and import control laws and regulations in your use of the Service, including United States export controls administered by the Bureau of Industry and Security (BIS) and the Office of Foreign Assets Control (OFAC).

You represent and warrant that:

You are not located in a country subject to a US government embargo or designated as a "terrorist supporting" country.
You are not on any US government list of prohibited or restricted parties (SDN list, Entity List, Denied Persons List).
You will not use the Service to develop nuclear, chemical, or biological weapons or missile technology.

15.11 Government Use

If you are a US government entity, the Service is "commercial computer software" and "commercial computer software documentation" as defined in FAR 12.212. Consistent with FAR 12.212 and DoD FAR Supplement 227.7202, your use is governed by these Terms.

15.12 Language

These Terms are written in English. If these Terms are translated into another language, the English version shall prevail in the event of any conflict or discrepancy.

16. Contact Information

For questions about these Terms of Service, please contact us:

Quantrolix LLC Colorado, USA

Legal Inquiries: support@quantrolix.ai General Inquiries: support@quantrolix.ai Sales Inquiries: sales@quantrolix.ai Security Issues: support@quantrolix.ai Website: quantrolix.ai

Response Times:

Legal inquiries: 5 business days
General support: Per Section 6.3 (based on subscription tier)
Security issues: 24 hours

Mailing Address (for formal legal notices): Quantrolix LLC, Attn: Legal Department, Colorado, USA (street address available on request via support@quantrolix.ai)

By using YieldVault, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and the Privacy Policy.

Last Updated: September 6, 2026 Effective Date: February 1, 2026 Version: 1.0